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Your Visit

Appointments

Appointment booking

The process for making an Appointment Booking is different for new patients and returning patients. Please ensure you follow the appropriate process.

All patients should ensure your medical history is up-to-date.

A valid GP or specialist referral is required to make an appointment with Dr Andrew Renaut.

Appointment cancellation

If you are late, or otherwise unable to attend your set appointment time, please advise us at least 24 hours prior to your appointment. If you do not advise us with sufficient notice a $50.00 cancellation fee will be charged at rebooking.

Preparation for your consultation

If you are seeing Dr Renaut for any anorectal conditions (fissure, fistula, incontinence, haemorrhoids, abscess, haematoma or rectal bleeding), it is essential that you administer 1 x Microlax Enema 1 to 1.5 hours prior to your appointment. This will ensure that your bowels are completely empty for the consultation. Microlax enemas can be purchased from any chemist for no more than $5 each.

What to bring to your consultation

  • Medicare and Private Health Insurance documentation (Medicare Card, Insurance Card etc).
  • A valid referral letter from your GP or referring specialist (or ensure that a referral has been sent to us directly).
  • All x-rays, scans, pathology or test results relating to your problem.

Private Health Insurance

We accept patients with and without private health insurance, Department of Veterans Affairs patients, WorkCover and medico-legal clients. If you are visiting from overseas and have travel insurance, it is a mandatory requirement that all expenses be paid in advance by you (reimbursement for this fee can then be organised by you through your insurer), unless a guarantee of payment can be provided by the insurance company.

Fees and Payment

Consultation and in-room fees

Consultation Fees
Item
Fee
Medicare Rebate
Initial Consultation $220.00 $72.75
Subsequent Consultation $105.00 $36.55
In-room Fees (investigations and procedures)
Item
Fee
Medicare Rebate
Rigid Sigmoidoscopy $150.00 $40.70
Haemorrhoid Banding $160.00 $57.40
Excision of anal skin tags $200.00 $50.65
Excision of perianal haematomas $110.00 $33.85

All consultation and in-room fees are payable at the time of consultation – no accounts will be given.

Billing for Surgical Procedures

Surgical quotes are prepared for all patients and this quote discloses the payments required by our practice prior to your respective procedure.

Please note, we are not a ‘No Gap Doctor’. This means a ‘gap payment’ or ‘out of pocket expense’ will be required unless otherwise specified by us.

All payments are required at least two days prior to your procedure.

Our fees have been developed in accordance with the Australian Medical Association (AMA) and the Medical Benefits Scheme (MBS) as set out by the Australian Health Service Alliance (AHSA) and Medicare.

This does include not any procedures performed in-rooms.

All payments are required at least two days prior to your procedure.

Payment Methods

We accept the following Payment Methods:

  • Cash.
  • Cheque.
  • Credit Card – including VISA and MasterCard.
  • Electronic funds transfer at point of sale (EFTPOS).
  • Direct deposit via Electronic Funds Transfer (EFT) via:
    Dr Andrew Renaut
    St George Bank
    BSB: 114879
    Account No: 067696882

We do not accept American Express (AMEX) or Diners Club.