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What do I do if I can't remember my Patient Portal login password?

If you have forgotten your password, you can reset your password by following these instructions:

  1. Choose a new "strong" password and ensure you have safely recorded the password text along with the rest of your Patient Portal login information (we suggest the use of a password manager for security purposes).
  2. View the Patient Portal Login on the to Clinic to Cloud website.
  3. Click the Forgot password? link.
  4. To reset your password, enter the email address that you originally provided us when signing up as a new or returning patient.
  5. Click the "Send" button. The password reset message will be sent to this email.
  6. Follow the emailed instructions to login with the new password provided in the email.
  7. Once logged in, reset to the new password you chose in step 1 (copy and paste text to enter the new password – as this will help avoid typos).